Privacy Policy

Please read our Privacy Policy before buying cigarette brands from our cigarette shop.

Total privacy:

Z-Cigarettes.com respects your privacy. We protect your privacy; we DO NOT report your information to ANY state or other authority.

Personal data:

We ask personal information only from the clients buying from us. We need your personal information only for payment and cigarette delivery.

Terms of Use:

In order to purchase tax free tobacco products from our cigarette store you must have at least 21 years or older. We do not sell cigarettes to persons under 21.

Origin of our cigarette products:

Our tobacco products are made in Europe by original tobacco companies. They respect the high quality standards of freshness and taste of cigarettes. Here you will find the best discount cigarette brands online.

Refund policy:

If your cigarette order is damaged, lost or stolen Z-Cigarettes.com offers you to either reship the damaged or missing cartons for free or reimburse the money.

Contact information:

Please be free to contact our Support Center for any information or suggestions. Save time and money by ordering your smoking products from our tobacco store.

Chargeback Policy:

Please take in consideration that Z-Cigarettes.com , guarantees 100% money back or resending your order on our expenses in case of partially or fully non-receipt. Please contact our Support Center in case you have any questions regarding your order. In case of chargeback our processing company will restrict any other cigarette purchases on our cigarette store or on other online retailers who are working with the same processing company.

Your European privacy rights

For European residents only. We collect and process personal information about you only where we have a legal basis for doing so under applicable data protection law, including under the GDPR. The legal bases will depend on the purpose we process your personal information for. This means we collect and use your personal information only where:

  • We need it to provide the services, including to operate the Site, provide customer support and personalized features and to protect the safety and security of the Site;

  • It satisfies a legitimate interest (which is not overridden by your rights and interests), such as for research and development, to market and promote the Site and to protect our legal rights and interests;

  • You give us consent to do so for a specific purpose;

  • We need to process your personal information to comply with a legal obligation.

However even if you have consented to our use of your personal information for a specific purpose, you will have the right to change it and at any time later.

We may use your email address to send you newsletter or marketing emails. We will ask for your consent in line with the applicable law when you first provide your personal information. You can opt out by following the unsubscribe instructions included in these emails, or you can contact us using the Contact Us page on our Site. In certain circumstances, you have rights under the GDPR in relation to your personal information. These data privacy rights do not apply to our store where we process your personal information as a data processor on behalf of our clients. Where this is the case, any request to exercise your European data privacy rights should be directed to our client (i.e. the data controller).

  • Request access to your personal information. You may have the right to request access to any personal information we hold about you as well as related information, including the purposes for processing the personal information, recipients or categories of recipients with whom the personal information has been shared, where possible, period the personal information will be stored for, the source of the personal information, and the existence of any automated decision making.

  • Request correction of your personal information. You may have the right to obtain the rectification of any inaccurate personal information we hold about you without undue delay.

  • Request erasure of your personal information. You may have the right to request deleting your data.

  • Request restriction of processing your personal information. You may have the right to prevent or restrict processing of your personal information.

  • Request transfer of your personal information. You may have the right to request transferring of your personal information directly to a third party where it is technically feasible.

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